FAQ

Q: How long does the battery last?
A: A full charge provides up to 10–12 hours of continuous play, depending on volume and night light settings.

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Q: How do I recharge the device?
A: Use the included USB-C cable. Charging typically takes 2–3 hours. You can use any standard USB charger.

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Q: What sounds are included?
A: The TranquilTone TT-W32 offers 15 calming options: white noise, pink noise, brown noise, rain, brook, ocean waves, crickets, birds, fan sounds, campfire, lullabies, shushing, and chakra meditation.

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Q: Does it have a night light?
A: Yes. There are 7 gentle colors. Press the light button to cycle through each color. After purple, the lights will auto-cycle.

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Q: Can I set a timer?
A: Yes. Choose from 30, 60, or 90 minutes, or let it play continuously through the night.

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Q: Is it safe for babies?
A: Yes. The volume is adjustable and designed to be safe for nursery use. For safety, always keep the device and cord out of reach of infants.

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Q: Can I travel with it?
A: Absolutely. The TT-W32 is lightweight, compact, and includes a lanyard for easy carrying. It fits in a diaper bag, backpack, or carry-on.

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Q: What if I need help or have an issue?
A: Contact us anytime at 📧 support@tranquiltone.com or visit our Support page.

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Q: Can I use the device while it’s charging?
A: Yes. The TT-W32 can play sounds while plugged in, though battery life may extend if you let it fully charge before unplugging.

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Q: Will it remember my last settings?
A: Yes. The device automatically recalls the last sound, volume, and light setting when powered back on.

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Q: Is the USB-C cable included?
A: Yes. A USB-C charging cable and lanyard come in the box. You’ll need to provide your own USB wall adapter if charging from an outlet.

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Q: What’s the warranty?
A: Every TranquilTone device comes with a 1-Year Limited Warranty covering defects in materials and workmanship. Contact 📧 support@tranquiltone.com for assistance.